A Study on Customer’s Predictions Towards E-Banking With Special Reference to Ahmedabad City

Abstract

This article’s goal is to examine the state and issues surrounding e-banking in Ahmedabad. One of the most important service industries is the baking sector. The banking sector is currently undergoing a new phase known as e-banking. The old banking system is rapidly being replaced by e-banking. The combination of technological advancements and significant shifts in the communication sector has created a favourable environment for the growth of e-banking. The perception of customers regarding electronic banking is the topic of this paper. A standardized questionnaire was created for this reason, and a sample of Ahmedabad was obtained from the city's public and private banks.