Application of Artificial Intelligence in the Context of Digital Marketing

Authors

  • Rahul Kumar Ghosh Assistant Professor, Institute of Management Study, Kolkata Author
  • Debansu Chatterjee Assistant Professor, Institute of Management Study, Kolkata Author

DOI:

https://doi.org/10.69974/glskalp.01.03.59

Keywords:

Artificial Intelligence, AI, Digital Marketing, Chatbots, Intelligent Marketing

Abstract

Artificial Intelligence (AI) has lately been a hot issue in a range of fields, including business, medical technology, marketing and education. Through the use of technology, we may express ourselves. There are many cognitive tasks that these technologies may replicate, such as problem-solving and learning. The purpose of this study is to identify the most popular AI methods and awareness in digital marketing. To understand artificial intelligence better, a literature review was carried out. Survey data was collected from 100 people with expertise in artificial intelligence by the researchers.

References

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Jarek, K., & Mazurek, G. (2019). MARKETING AND ARTIFICIAL INTELLIGENCE. Central European Business Review, 8(2).

Ritter, E. (2020), How AI marketing will transform your digital marketing model, Digital marketing Consultant, helloericritter.com

Ruan, Z., & Siau, K. (2019). Digital marketing in the artificial intelligence and machine learning age, Twenty-fifth Americans conferences on Information systems.

Shahid, M. Z., & Li, G. (2019). Impact of artificial intelligence in marketing: a perspective of marketing professionals of Pakistan. Global Journal of Management and Business Research.

Siau, K., & Yang, Y. (2017, May). Impact of artificial intelligence, robotics, and machine learning on sales and marketing. In Twelve Annual Midwest Association for Information Systems Conference (MWAIS 2017) (pp. 18-19).

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Published

2024-03-22

How to Cite

Application of Artificial Intelligence in the Context of Digital Marketing. (2024). GLS KALP: Journal of Multidisciplinary Studies, 1(3), 43-48. https://doi.org/10.69974/glskalp.01.03.59